The Advice Options & Reasons Library

Video: An overview of the Advice Options & Reasons Library
This video explains how you can use the Advice Options & Reasons Library to manage and customise the selectable options that show in the steps of the va...
Fri, 26 Apr, 2024 at 7:47 PM
What is the Advice Options & Reasons Library?
The Advice Options & Reasons Library allows you to manage and customise the selectable options that show in the steps of the various wizard sections fou...
Fri, 26 Apr, 2024 at 7:47 PM
How do I add a custom Advice Option or Advice Reason to a step?
There are two ways you can add a custom Advice Option (AO) or Advice Reason (AR) to a step of a section wizard. 1. Via the Advice Options & Reasons ...
Fri, 26 Apr, 2024 at 7:47 PM
How do I add an advice option to a category?
If the step has categories you can, if you want to, add your custom option(s) to a category so they are easier for you (and your users) to identify and loca...
Fri, 26 Apr, 2024 at 7:47 PM
How do I hide an Advice Option or Advice Reason?
It could also be the case that some of the standard selectable options in some of the steps aren’t relevant to you or the advice service your company provid...
Fri, 26 Apr, 2024 at 7:48 PM
Can I hide certain product types to reflect my advice service?
Yes. You can customise which product types show in the 'Product Type' field of the Plan Summary step of the review and recommendation sections via C...
Fri, 26 Apr, 2024 at 7:48 PM
How do I share an existing custom Advice Option or Advice Reason?
Administrators of Company or Group Plans can share custom Advice Options (AO) or Advice Reasons (AR) with other account users or linked accounts via their A...
Fri, 26 Apr, 2024 at 7:48 PM
Why can't I edit an Advice Option or Advice Reason in my library?
You can only edit Advice Options and Advice Reasons belonging to you or your company (assuming you have the necessary admin privileges). For further informa...
Fri, 26 Apr, 2024 at 7:48 PM
How do I set up my account so the selectable options in certain steps are preselected?
A suitability report should always be personalised to the client, and assuming you do not wish to fall foul of the regulator or your compliance department, ...
Fri, 26 Apr, 2024 at 7:48 PM
Can I add a custom product type to a review or recommendation section?
No. Due to the amount of configuration that is required, it is not possible for you to add a custom product type to the Plan Summary step of a review or rec...
Fri, 26 Apr, 2024 at 7:48 PM