The Account Owner of an account can upgrade or downgrade plans at any time. To change your subscription go to account admin > your subscription. Click ch...

If the plan you wish to downgrade to isn't showing in the Plan drop down menu of change subscription, go to account admin > manage users and delete a...

We're sorry to hear that you're thinking of leaving us. Was it something we did or for that matter didn't do? Please don't hesitate to conta...

You can reactivate your account within 30 days of cancelling your subscription. All customisations will be saved for this period. After 30 days have elapsed...

The Account Owner of an account can see which plan they are signed up to via account admin > your subscription.