Genovo has been designed to reflect the different job roles you tend to find within the typical financial planning company.


A Writer User can log in to Genovo and write reports for themselves and / or other users within their account (assuming share clients and reports has been activated for them).


A paraplanner or adviser who gets involved in writing reports should be added as a Writer User.


A Reader User cannot login to Genovo, or use Genovo to write reports, but they can have reports written for them by a Writer User. 


An adviser who has all of his / her reports written for them by a paraplanner should be added as a Reader User.


In summary, every individual within your company who is writing reports for themselves or others, or having reports written for them should be added as a user to your Genovo account. This is how Genovo has been designed to be used, and ensures that:



To add more Writer Users to your account you can either upgrade your plan or contact us to increase the Writer User Limit of your account. You will need to contact us to add Reader Users to your account.