You will be prompted to provide your bank card details on sign up. We accept all major credit and debit cards. Once your account is set up you can switc...

No. There are no set-up fees or any other hidden costs.

To update your card details, you can: 1. Call us and we will update the details over the phone. 2. Call us and request that we send you an email contai...

Afraid so. VAT at the standard rate will be added to all advertised prices.

No, we're sorry but we cannot issue refunds for partial months. Therefore if you're thinking of cancelling your account, we suggest you do so just...

Please send an email to billing@genovo.co.uk. We try our damndest to answer all messages within the same business day.

The Customer Billing Portal is independent from the Genovo report writing app and requires a separate login. Once set-up, you can log in to your Customer Bi...