This step-by-step guide walks you through how to write a Suitability Report for a guaranteed lifetime annuity for a plan that is already crystallised. If you want to write a guaranteed lifetime annuity for an uncrystallised pension, this article from our knowledge base will be able to guide you through how to accomplish this.


This article specifically guides you through how to write a suitability report for guaranteed lifetime annuities from an crystallised pension fund, but the steps can easily be modified to accommodate other sources of capital.


1) Select or add the client


Go to write / view report and select or add the client to whom you wish to write the report.


2) Select the Report Creation Method


3) Create the report


In the Report Details page, give the report a name and select the report currency and Report Type, which in this instance will be Review Report 2.0. You may also wish to include a Report Reference.


4) The Report Builder 


You’ll then be directed to the Report Builder where you will need to add any additional necessary sections from the ‘Available Sections’ drop down to reflect the advice scenario being covered, which in this case will be:


  • Review of Your Existing Retirement Income Plans; and
  • Drawing Benefits from Your Pension Fund.


5) Complete all wizard sections 


Next, you’ll need to step through the four wizard sections that require your input, as follows:


a) Complete the Introduction section


You will progress through the steps of the Introduction section in the usual way.


Review of Attitude to Risk and Capacity for Loss step


Unlike the Suitability Report, where attitude to risk is dealt with in the Recommended Investment Strategy section, the Review Report 2.0 has a dedicated step to review the client’s attitude to risk in the Introduction section. Given that attitude to risk is a key consideration when conducting a drawdown review (and even more so if recommending a drawdown plan is used to purchase an annuity), you should make sure that this step is always completed.


Review of Client Objectives step


When you reach the Review of Client Objectives step you should select one or more client objectives from the standard list or add your own as required. The most relevant advice option to select from the standard Genovo objectives would be:


Review your existing drawdown plan to ensure that it is still the most appropriate way to draw benefits from your pension fund, and that the income you are taking remains sustainable given your risk profile and the plan’s current investment strategy.’


Having selected the objective, you should then click on the add further info link to the right. This will direct you to a new page where you can personalise the wording of the selected objective to reflect the client’s individual circumstances and add some further Know Your Client (KYC) information to it. This is that ‘colour and detail’ that the regulator and compliance are always so keen to see in your reports!



It’s always worth remembering that if none of the standard Genovo objectives quite fits what the client is looking for, you can always add your own custom objective by clicking add advice option.


b.   Complete the Review of Your Existing Retirement Income Plans section


It’s here you’re going to include some basic information about the existing crystallised pension plan(s) from which you’re recommending that an annuity is purchased.


Plan Summary step


Remember you don’t have to enter a value for all fields in the Plan Summary step, and fields which are left empty won’t be included within your report. Given the advice scenario, I certainly wouldn’t waste time creating a Current Investment Strategy for the plan(s) you include here.


Plan Benefits & Features step


It is in this step that you should summarise any pertinent benefits and features of the existing drawdown plan(s). For example, this would be an ideal place to include details of any features of the existing plan, especially if these will be forfeited as a consequence of the recommendation.



Recommended Action step


In the Recommended Action step, you will need to confirm what action you are recommending in respect to the plan(s), which in this case will be ‘purchase an annuity with’. You can then select one or more of the advice reasons (or add your own) to support the recommended action, for example:



c.   Complete the Drawing Benefits from Your Pension Fund section


It’s within this section that you’re going to include details of the guaranteed lifetime annuity that you’re recommending the client uses to draw the remaining benefits from their existing drawdown plan. You will need to complete this section irrespective of whether benefits are being taken via the existing provider, or a new provider via an open market option.


Plan Summary step


Much like the review section, it’s in this step that you’re going to include details of the new annuity plan that you’re recommending. Remember you don’t have to enter a value for all fields in the Plan Summary step, and fields which are left empty won’t be included within your report.



It is also worth remembering that although this article assumes benefits are being taken via a guaranteed lifetime annuity, Genovo also caters for:


  • Enhanced / impaired life annuities;
  • Fixed term annuities; and
  • Investment-linked annuities.


Why Withdrawal step


This step has been designed to allow you to confirm the reason(s) why the amount and type of withdrawal has been recommended. Clearly, the reasons selected here should relate closely to the client’s needs and objectives.


Annuity Options & Benefits step


This is a conditional step that is triggered when an annuity is selected in the Plan Summary step. It’s here you should confirm the basis on which the annuity plan is being established and why you are recommending the selected basis.



d.   Complete the Important Information section


This is the last section you’ll need to complete and is self-explanatory.


6)  Tailor the structure of the report


Having completed all the wizard sections, you should then tailor the structure of your report by unchecking any sections you do not wish to include in your report; and then change the sort order of any sections to reflect your personal preferences. Personally, I always hide the Appendix – Attitude to Risk Profiles section as I feel this just bulks out the report unnecessarily.


You’ll find more information about how to remove optional sections from your report here.


You’ll find more information about how to reorder the sections here.


7)  Download the report / covering letter


Click the download report / download cover letter icon and the report / covering letter will download to Microsoft Word.


8)  Report template and preconfigured advice scenario


Having created the report, you may then wish to convert it into a template and save it to your Report Template Library to use as a starting point for creating future annuity reports.


However, I would also make you aware that we’ve just added a new report template ‘Genovo Example: Take benefits from a crystallised pension fund via a guaranteed lifetime annuity’ and a new preconfigured advice scenario ‘Take benefits from a drawdown plan via an annuity’ to save you time and help further speed up the report creation process for you.