Client & Report Library

How do I change the status of a published report and edit it?
On changing the Report Status to 'Published' the report will be locked down, and you won't be able to: Change the status; or  Make any furthe...
Wed, 30 Apr, 2025 at 8:53 AM
How can I use the Adviser Report Rating to measure the key stakeholder's experience of the report creation process?
Advisers / Planners who are having their reports written for them by paraplanners / admin staff, and have been added to their Genovo account as a Writer or ...
Tue, 29 Apr, 2025 at 9:19 PM
How can I use the ‘send email notification’ to notify another user that a report is ready for them to check in the Report Editor?
Writer and Reader users can use the Send email notification feature within the Report Editor to send other users within their account an email to let them k...
Tue, 29 Apr, 2025 at 9:19 PM
How do I upload the report to my back office system from within the Report Library?
Having finalised a report in the Report Editor and changed the Report Status to 'Published', it is possible for Writer and Reader users to upload an...
Tue, 29 Apr, 2025 at 9:19 PM
How do I export a report to Word / as a PDF?
Given the Report Editor allows Writer and Reader users to: Fully edit a draft report (in much the same way as you would in Word); Track and monitor all t...
Tue, 29 Apr, 2025 at 9:20 PM