This article provides a step-by-step guide as to how you can quickly and easily write a brief and concise report to a client confirming your recommendations to switch the underlying investments of an existing investment or pension plan.

1) Select or add the client

Go to write / view report and select or add the client(s) to whom you wish to write the report.

2) Select the Report Creation Method

You can either select 'From scratch' and build the report from the ground up, or select 'From an existing template' and use the Genovo Example: Switch investment strategy of client's existing pension report template as the basis for creating your report. 

For the purposes of these instructions, it is assumed that you you have selected 'From scratch'.

3) Create the report

In the Report Details, give the report a name and select the report type (assuming you're creating the report 'from scratch') . If you're only recommending a fund switch / rebalance of funds then we'd suggest you use the Fund Switch report type. However, it is also possible to recommend a fund switch in a Suitability Report, Review Report 2.0, Top-up / Bed & ISA Report. 

4) Add the required advice sections

You’ll then be directed to the Report Builder where you should add the necessary sections from the Available Sections drop down, which in this case will be the

  • Relevant review section(s) 
  • Recommended Investment Strategy section

5) Complete all section wizards

Next you'll need to step through the section wizards of all of the sections that require your input, starting with the Introduction Section.

6) Complete the Introduction Section

It's here that you'll be prompted to provide an update on the client's circumstances and a review of their attitude to risk.


7) Complete the review section

You’ll be prompted to provide some basic information regarding the existing investment / pension within the Plan Summary step of the review section. As a bare minimum you should include some basic policy details e.g. provider name, policy number etc and complete the Current Fund Value £ field.

 Remember you do not have to enter a value for all fields. Empty columns will not be included within your report.

You will also need to include details of the plan's Current Investment Strategy.

In the Recommended Action step, you will need to confirm what action you are recommending in respect to the plan, which in this case could be:

  • switch the underlying investments of (i.e. an internal fund switch); or
  • switch the model portfolio of; or
  • rebalance the existing portfolio of.

Include details of the existing investment's charges in the Plan Charges step

You’ll then be prompted to confirm the reasons for, and any disadvantages associated with your recommended action. The selection of these recommended actions will also trigger the optional Plan Comparison: Investment Strategy Charges and Plan Comparison - Performance steps in the review section. It's in these steps that you'll be prompted to compare the impact of the charges and the past performance of the existing and the new investment strategy you're recommending (in line with FCA best practice). 

However, if all you're recommending is a rebalance of an existing portfolio then the Plan Comparison steps may not be relevant. If so, leave them blank and nothing along these line will be included in the report

8) Complete the Recommended Investment Strategy section

It's within this section that you can include details of the revised investment strategy(s) being recommended. There are 3 ways to create the new investment strategy:

a. Clone a Current Investment Strategy you've previously created in a review section of this report.

This is particularly useful if you're only recommending a rebalance of the same underlying funds or the revised investment strategy you're recommending is broadly similar to the plan's current investment strategy (i.e. a couple of fund may have changed) as you wont need to re-key all the data again. To clone a current investment click on the clone current investment strategy button above the investment strategy table.

You'll be directed to a new page where you'll see all of the current investment strategies that you've created in this report.

Select the current investment strategy you wish to clone and click the clone current investment strategy icon to the right of the investment strategy you wish to clone.

You'll be redirected back to the main Recommended Investment Strategy step page where you'll notice that an exact copy of this investment strategy has been created and added at the bottom of the investment strategy table with the name 'Copy of......'

Having created the copy, you can then edit its name by clicking on the edit icon to the right of the investment strategy name (remember this name will be included as a sub heading within your report and so give it a sensible name e.g. Your Revised Transact Investment Strategy), and the underlying investments that make up this investment strategy in the usual way by clicking on the edit investments link.

b. Create a new investment strategy from scratch

To create a brand new investment strategy from scratch click create new investment strategy.

You will be directed to a new page where you’ll be prompted to give the revised investment strategy a name. This will be included as a sub-heading within your report and should help identify to which plan(s) and whom the investment strategy applies e.g. Your Revised Transact Investment Strategy. Click save and you’ll then be prompted to add the investment(s) that make up the revised investment strategy. 

c. Clone a Recommended Investment Strategy 

Having created a recommended investment strategy you can clone it by clicking the clone icon to the right of the investment strategy's name. Having cloned it, you can then make any necessary edits.

Once you’ve added the investments to the new investment strategy, click on the why investment strategy link to the right. You'll be directed to a new page where you’ll be prompted to confirm the advice reasons why you’ve recommended the revised investment strategy.   

9) Complete the Important Information section

This is the last section you'll need to complete and is self-explanatory.


10) Tailor the structure of the report

Having completed all of the section wizards you should then tailor the structure of your report by unchecking any sections you do not wish to include in your report; and then change the sort order of any sections to reflect your personal preferences. 

You’ll find more information about how to remove optional sections from your report here.

You'll find more information about how to reorder the sections here.

11) Download the report / covering letter

Click the download report / download cover letter icon and the report / covering letter will download to word.

Hope that helps!