We’ve created a suite of video tutorials covering everything you need to know about the Genovo suitability report app - from how to manage your account and write a report, to how to customise the content of your report template.

What's more, the videos are broken down into bite-sized chunks of anywhere between 2 and 10 minutes so they’re really easy to consume and digest.

What topics do the video tutorials cover?

Account Admin

How to manage your account's users

This video explains how Account Owners and Account Admins can manage their account’s users.


An Overview of the Provider Library

In this video you’ll learn how you can manage the providers that get listed out in the provider drop down menu included in the Plan Summary step of the various recommendation sections of the Report Builder. 

An Overview of the Investment Library

This video shows you how you can save information about the underlying investments (e.g. individual funds, model portfolios, structured products or DFMs) that you frequently recommend to your clients to your Investment Library so it can be easily added by you (or your users) to a report with a couple of clicks. 

An Overview of the Report Template Library

This video provides an overview of the Report Template Library and explains how it can be used to manage the report templates that you (and your users) can use as a basis for creating a new report. 


How to upload your company's logo and favicon

This is a simple video that shows you how to quickly upload your company logo and favicon for use with the Genovo app and your reports.

How to customise the font and styling of your reports using a Report Theme

This video explains how you can quickly and easily change the look and feel of your reports by applying a different Report Theme. A theme is a set of formatting choices that will be applied to your reports including colours, fonts and styling.

How to customise the look and feel of the web pages via the GUI Theme

This video shows you how you can customise the look and feel of the Genovo app’s web pages when you and your users log in to reflect your company’s branding and colour scheme.

How to select and customise the attitude to risk profile descriptions used in your reports

This video explains how you can select a pre-loaded set of attitude to risk profiles or create your own custom set of profiles for use within your Genovo account.

How to customise your report template using the Report Content Manager

This video walks you through how to customise and manage the entire boilerplate content of your report template (for you and your users) from the Report Title Page to the various appendices using the Report Content Manager.

An overview of the Advice Options & Reasons Library

In this video tutorial you will learn how you can use the Advice Options and Reasons Library to manage and customise the selectable options included in the steps of the various wizard sections of the Report Builder.

How to write a report

The following videos walk you through the process of writing a report from start to finish.

How to write a report: An overview of the different report types

How to write a report: Creating the framework for a report

How to write a report: The Report Builder

How to write a report: The Introduction section

How to write a report: A review section

How to write a report: A recommendation section

How to write a report: The Recommended Investment Strategy section

How to write a report: The Important Information section


The last 2 videos explain how to integrate Genovo with your preferred back office system, and seamlessly pull both client and plan data from the back office system into Genovo thereby saving you heaps of time as you’ll never need to re-key this information ever again.

How to set up and use the integration with Xplan

How to set up and use the integration with Intelligent Office

Where can you find the video tutorials?

On the Genovo website

You can access the entire video tutorial library via the Smart Support link included under the resources tab in the website’s main navigation bar. Once in the Genovo Smart Support Hub click on the video tutorials link.

Within the video tutorial library you’ll notice that the videos have been grouped together into the following categories: 

1. Account Admin

2. Libraries

3. Customisation

4. How to write a report

5. Integrations

6. Demos

You can filter and sort the videos by clicking on the category heading. 

From within the Genovo Suitability Report App

You can also access the video tutorials from directly within the Genovo app. You'll notice a video tutorial icon next to the page help icon in the top right hand corner of various pages within the Genovo app.

Much like the page helps, if you click on the video tutorial icon, a new lightbox window will open up within the page containing a video tutorial specifically related to the page you’re on.